Front of House Assistant

We are seeking to employ individuals for the casual post of Front of House Assistant.

This role requires impeccable customer service, a polite, welcoming and friendly manner and the ability to interact with a wide variety of people.

Phoenix hosts a variety of events and attracts a diverse audience for its popular programme of world cinema, digital arts, courses and community events in Leicester’s Cultural Quarter. Our film programme shows the best films from around the world alongside the work of local film makers, as well as international theatre, ballet and music streamed live by satellite to Phoenix. Businesses and community organisations enjoy the contemporary environment for conferencing, training, networking and social events. It’s an exciting time for Phoenix, as it’s on the way to becoming a four-screen cinema in January 2023, complete with a new art gallery, a larger café bar, a green roof terrace and more spaces for making and learning.

Posts at Phoenix usually attract a great deal of interest and high numbers of applications.

Applicants are invited to submit their CV and short covering letter of no more than 200 words, stating your reasons for applying for the post.  Within your CV and/or covering letter you must demonstrate that you have the following skills and experience in order to move onto the next stage:

• Excellent customer service skills and at least 1 years’ experience in a customer facing role
• Good team working and communication skills
• The ability to complete tasks to a deadline

(Please note that manual handling is an essential part of the Front of House Assistant role.)

Wage: £9.50 per hour

Casual post: Variable hours each week

All applicants for this position must be over 18 years old.

The closing date for applications is 11pm, Tuesday 15 November. Successful applicants will be invited to a group interview (full morning/afternoon) on Tuesday 22 November.