After giving much thought to when it will be safe and viable to re-open, we have decided that Phoenix will remain closed to the public until the early autumn
We know this is very disappointing news, and we are missing so many of you that visit Phoenix frequently. But remaining closed until early autumn is in the best interests of the safety and wellbeing of our customers and staff, and the long-term survival of Phoenix.
We are awaiting the COVID-19 safety guidelines for cinemas to be endorsed by the government. Once the guidelines have been published, we will need time to plan and put the necessary measures in place to ensure a safe and enjoyable experience for everyone.
We will keep the situation under review over the summer, and as we get closer to reopening we will ask you about what you expect and want to see when we do reopen. We’ll also consult with our staff about the safety measures.
We are looking forward to reopening. Though the closure has given us significant financial challenges, we’re working hard to manage the impact through the government’s COVID-19 support programmes and with the support of Arts Council England, British Film Institute and Leicester City Council.
Many people are enjoying Phoenix at Home, our online programme which offers weekly film recommendations, digital art, learning and family activities – all curated by our creative team. We also have special deals for MyPhoenix Members and Friends from Curzon Home Cinema, MUBI and BFI Player.
The creative arts and learning activities for children, families and artists are very popular and we plan to add events for young filmmakers over the summer, along with some new online courses as part of our education programme for adults.
We are extremely grateful to everyone who has donated or chosen not to refund a ticket, and to our loyal MyPhoenix Members and Friends. There are a number of ways you can support us through these challenging times – including becoming a member, purchasing some gift vouchers, or making a donation… all of which can be done online. Please help us if you can.
And to thank all our MyPhoenix Members and Friends for your continuing support, we are offering 18 months for the price of 12 to anyone who joins or renews a membership during our closure. (Visit our website for terms and conditions.)
We’ll keep you informed when we have more news, and we very much look forward to welcoming you back to the venue in the autumn.