You need to login with the same email address you wrote down on your MyPhoenix joining form.
The system will not recognise you if you use a different email address.
If you wish to change your email address, take the following steps:
- Login using your original email address
- Click on the ‘Account Information’ link on the page called MY PHOENIX ACCOUNT
- Change your email address (and any other details if you wish), enter your password and click the box at the bottom called ‘Update information’
- You will be sent an email to your new email address – open it and click to confirm your change.