a close-up of a painted wall with the word Together on it

Inclusion: At the Heart of Phoenix

We are working hard to make sure that Phoenix is an inclusive and welcoming place for everyone – a place that is representative of the communities we serve, that celebrates diversity, and provides equality of opportunity.
  • Recruit, develop, nurture and promote talent
  • Ensure every individual is treated with dignity and respect
  • Deliver excellent service to our customers and wider audiences
  • Support and work in partnership with our diverse communities, who live and work in Leicester, Leicestershire and beyond
  • Support our partners, suppliers, community and business partners in promoting and achieving equality, diversity and inclusion
  • Have effective equality, diversity and inclusion policies, practices and procedures

These aims are embedded within our organisation – they underpin our thinking and our actions. We are held accountable to these aims by our Board of Trustees and our stakeholders.