Find Phoenix
Phoenix is located in Leicester’s city centre, within the Cultural Quarter, just a 10 minute walk from the train station.
You can contact us online or phone box office on 0116 242 2800.
Find Us
Phoenix Cinema
Phoenix4 Midland Street
Leicester
LE1 1TG
Parking
There is a council-run pay and display car park next to Phoenix. Parking costs £1 for 1hr, £3 up to 3hrs, £4 up to 4hrs, £6 up to 6hrs, £8 up to 9hrs, and £9 up to 12hrs. Evening parking costs £2, from 5pm – 6am. On Sundays and bank holidays there is a £1 charge. Please check notices in the car park for more details.
The Rutland Centre NCP car park on Halford Street (LE1 1TQ) is just a short walk away from Phoenix and costs £5.20 all day for Phoenix customers. To obtain this reduced rate your parking ticket must be validated at the Phoenix box office.
A private car park has recently opened on Southampton Street. It is open all week from 7am – midnight (Wednesday – Saturday), and 7am – 8.30pm (Sunday – Tuesday). It costs £1 per hour, up to £5 all day. It is attendant operated and currently only takes cash payment.
On-street parking is also available around Phoenix. In pay and display bays, parking is free after 6pm and all day on Sundays; on single yellow lines, parking is free after 6pm. Please check the signs as circumstances may change and temporary restrictions may be in place.
Five steel cycle hoops are in place next to the building entrance for bike parking.
Opening Times
Box Office
Café Bar & Cube Gallery
Food Served
Ticket Prices
After 5pm & Weekends
Before 5pm
Family Tickets**
Stage on Screen
3D films
Autism Friendly Screenings *
Ticket Offer: Film & Dine
Ticket Offer: Lazy Sunday
Ticket Offer: Midweek Matinees
You can buy tickets in advance online, by phone or in person at the box office. We do NOT charge a booking fee.
* Concessions are available for people with proof of status for unemployment, receipt of state pension and disability. One free carer ticket is available for CEA cardholders.
** Valid for all children and up to 2 adults in any one group. 3D films cost an additional £1.50 (3D glasses included).
Disability Facilities
Wheelchair spaces
Wheelchair spaces are available in both our cinema screens: three in Screen 1 and two in Screen 2. Please call the Box Office prior to booking if you require a wheelchair space or other accessible seating. The foyer, Box Office, Café Bar and screen entrances are all on a flat level on the ground floor. Lift access is available to the first floor meeting rooms.
Toilet and washing facilities
Accessible toilets are situated throughout the building and both the ladies' and gents' toilets include a slightly larger cubicle at the far end. Phoenix also has a "Changing Places" facility; this includes an accessible toilet, moveable privacy screen, height adjustable sink and bed, hoist and a baby changing unit.
Access Cinema programme
Our Access Cinema programme includes descriptive subtitled, audio described and autism friendly screenings. Find out more under ACCESS CINEMA in the ABOUT menu; or use the FILTER BY button to search for suitable screenings in the WHAT'S ON menu.
Assistance dogs are welcome
Assistance dogs are welcome in our building and auditoria. Spaces are provided for the comfort of both owners and their assistance dogs. Please contact the box office to reserve these spaces. Dog bowls with water and quiet rooms are also available if required.
Hearing loops and audio description headsets
We have T-loops at all payment counters in the building which work with most hearing aids, and an infra-red system in Screen 2. The infra-red system works via headsets and can offer either an amplified dialogue track for people with a hearing loss or, for films with one, an audio described track for people with a sight loss. Please ask at the Box Office if you'd like to use a headset. We are hoping to expand our infra-red system into Screen 1 later this year.
Parents and babies
Baby changing facilities are available in the last cubicle of the ladies' and gents' toilets. If you require more space to accomodate a pushchair, please ask at the Box Office for the radar key to access our "Changing Places" room which also has a baby changing unit. We have high chairs in the Café Bar and will always be happy to facilitate food or bottle warming. We also have booster seats available at the screen doors.
Blue badge Parking
Accessible parking bays are situated at the front of the building and can be used by blue badge holders for a maximum of 3 hours.