We are required by law to request that all Phoenix visitors over the age of 16 sign in using either the NHS Test & Trace app or our own ‘pen and paper’ process.
Every time you visit Phoenix you will be asked to sign in on arrival. If you have a smartphone, we will ask you to scan a unique NHS Test & Trace QR code to log your visit to the venue. Alternatively, you can complete one of our paper forms.
We are required to collect visitor details separately for the cinema and the Café Bar, and there are separate NHS Test & Trace app QR codes for each of them. Visitors who are watching a film and sitting down in the Café Bar will need to sign in to both locations. You should sign in at the Café Bar once you are seated at your table.
The law requires us to refuse service in the Café Bar to any visitor over the age of 16 who refuses to sign in using either the NHS Test & Trace app or one of our paper forms.
In line with data protection regulations, your details will be stored for 21 days and only shared with NHS Test and Trace if required.